Dedicated system administrator and contact person
The connection between the user and the system administrator is a trusted based cooperation. We think it is important that in case of any request or issue our clients communicate with a dedicated system administrator who is familiar with your system and knows You.
User-friendly approach
We believe in human relations, we believe that we have to support and communicate with our clients positively and empathically. We know that not everyone is familiar with IT and sometimes it takes time until we understand each other. It is clear for us that the judgment of our services is based on the system administrators.
Availability
The dedicated system administrator and contact person is responsible for Your IT system; the direct phone and e-mail availability ensures that the notification reaches the correct person who deals with your request. Web-based ticketing system and hotline is also a part of our services.
Quick reaction
To solve your issues and requests we don’t necessarily have to be on site, we can remotely access your computer so You can see what we are doing. That makes possible for us to start troubleshooting instantly in most cases.
System monitoring
System monitoring
Monitoring
These days a higly available IT system is the criteria of trouble-free work and business continuity. As part of our IT services we monitor and log the operation and availability of services, servers and network devices. This way we have precise, comprehensive and up-to-date information which makes debugging and troubleshooting efficient.
Prevention
We believe in prevention not in reaction. An expertly managed, regularly updated and monitored IT system can minimize failure. We know that our clients are only pleased if all the IT background applications work error-free, always available and simply work with almost no effort from Your side.
Data Loss Prevention
Data Loss Prevention (DLP) systems are designed to detect and prevent unauthorized usage and forwarding confidential information. A DLP solution refers to an IT security system that can identify, monitor and protect confidential data from endpoints, network and storage side. This protection is achieved via full content-based inspection, security analysis of data flow and centralized management system.
Data availability
It is clear for us that data is the most valuable in the life of an organization so we know that losing it can cause irreversible damage. For this reason, data handling is extremely important for us – even with designing multi-level backup and monitoring. In order to secure data protection, we emphasize using anti-ransomware, anti-virus and anti-spyware solutions.
Office 365
Office 365 refers to Microsoft’s cloud-based service which contains well-known and familiar applications like Word, Excel, PowerPoint or Outlook. You can use enterprise-level emailing and online storage easily. The locally installed or could-based Office software package and files are available anywhere, anytime even on mobile devices without big investment and on-premise infrastructure.
Office 365 is basically a leasing solution so it doesn’t require big investment. This way the leftover investment budget can be used for profitable course of business or other developments. The leasing constructions are eligible expenditures.
Office 365 licenses provide free version upgrades so you can always use the most up-to-date version and you can keep up with the rapid improvement of IT without an additional investment. Office 365 with it’s data-protection, transparent functions and sophisticated settings also provides high-level security and compliance for its users.
Migration to Office 365 is smooth and doesn’t cause any loss of worktime. We provide help and professional support with moving your data (mails, documents, calendar entries, contacts) to Office 365. Our experts have already moved more than a thousand users to Office 365.
Office 365 refers to Microsoft’s cloud-based service which contains well-known and familiar applications like Word, Excel, PowerPoint or Outlook. You can use enterprise-level emailing and online storage easily. The locally installed or could-based Office software package and files are available anywhere, anytime even on mobile devices without big investment and on-premise infrastructure.
Office 365 is basically a leasing solution so it doesn’t require big investment. This way the leftover investment budget can be used for profitable course of business or other developments. The leasing constructions are eligible expenditures.
Office 365 licenses provide free version upgrades so you can always use the most up-to-date version and you can keep up with the rapid improvement of IT without an additional investment. Office 365 with it’s data-protection, transparent functions and sophisticated settings also provides high-level security and compliance for its users.
Migration to Office 365 is smooth and doesn’t cause any loss of worktime. We provide help and professional support with moving your data (mails, documents, calendar entries, contacts) to Office 365. Our experts have already moved more than a thousand users to Office 365.